Han Cleaning ("we," "our," or "us") operates the website at https://hancleaning.com. This Privacy Policy explains how we collect, use, and handle personal information when you use our website or contact us about our services.
We take your privacy seriously and only collect information that is reasonably necessary to provide our services and respond to your inquiries.
1. Information We Collect
We collect information in two ways: information you provide directly, and information collected automatically when you use our website.
Information You Provide
When you contact us through the website's contact form, you may provide your name, email address, phone number, and a description of the service you're interested in. We use this information solely to respond to your inquiry and to provide cleaning services if you decide to proceed.
We do not require you to create an account on our website, and we do not collect payment information through this website. Any payment processing, if applicable, is handled separately and directly.
Information Collected Automatically
When you visit our website, we may collect standard technical information that most websites collect, including your IP address, browser type, pages visited, and the time of your visit. This information is collected through standard server logs and, where applicable, cookies.
We use this technical information to understand how our website is used so that we can maintain and improve it. We do not sell this data or use it for advertising purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries submitted through our contact form
- To provide cleaning services to clients who engage us
- To maintain scheduling and service records for active clients
- To monitor and improve the performance of our website
- To comply with legal obligations
We do not use your contact information to send unsolicited marketing communications. If you are an active client, we may send service-related communications such as appointment reminders or confirmations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our website or providing our services, subject to confidentiality obligations
- When required to do so by law or in response to a valid legal request
- In connection with a business transfer, if Han Cleaning is acquired or merged with another entity
4. Cookies
Our website uses cookies — small text files stored on your device — to support basic website functionality and to understand how visitors use our site. You can find more details in our Cookie Policy.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of the website.
5. Data Retention
We retain contact form submissions and client records for as long as is necessary for the purposes described in this policy, or as required by applicable law. If you would like us to delete your information, please contact us using the details below.
6. Security
We take reasonable technical and organizational steps to protect the personal information we hold. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights with respect to your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Han Cleaning
153 Village Dr, Bridgeport, WV 26330
Email: [email protected]
Phone: +1 843-390-5871